See How Privacy Works With Wallets
Our Privacy Policy covers the details you enter during account creation, the phone verification step before account access, and technical records created when you use the lobby on a phone or desktop. We use payment status and reference details to match deposits or withdrawals with DANA,
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OVO, GoPay, QRIS, bank transfer or a virtual account; we do not need your wallet password. We may record support messages, login events and security checks when a cashier status needs attention. Cookies can remember a session or help us understand which page opened, and you
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can manage them through your browser. We retain records only for operational, safety or legal needs, then remove or anonymise them when they are no longer required. Where local law permits, you can ask what we hold, request correction, or ask us to explain a data
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decision. Eligibility depends on local law.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.